DISCLAIMER: First things first, this clip contains some bad language, so best not to watch with impressionable young minds (or bosses) around. Secondly, this is from a time in Rich's life when he was quite an angry man and has since publicly apologised for the manner in which he conveyed his message in this clip. He regrets the resentful and derogative tone of the message, but stands by the content.
All that aside, Rich raises many valid points in this clip. If you watch this, and then go back and watch the "How NOT to Defend" clip yesterday, you will see what he's/we're talking about. Enjoy. :)